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Refund and Cancellation Policy
Last Updated: 16th August, 2025
We aim to ensure clarity and transparency in our billing and service delivery.
1. Cancellations
Cancellations are not accepted once Services have commenced, as ad spend is funded from our own resources immediately after onboarding.
If you wish to cancel before campaign setup and ad spend allocation, contact us immediately — acceptance will be at our discretion.
2. Refunds
Refunds are only applicable in the following cases:
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Duplicate payment made in error.
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Verified billing error.
No refunds are applicable for completed or ongoing campaign periods, even if you choose to discontinue mid-term.
3. Refund Processing Time
Eligible refunds will be processed within 5–7 business days to the original payment method after validation.
4. Contact for Requests
For any refund or cancellation request, please email us at praveenc@digitalleadgrowth.com or call +91-9900291315 with your payment reference.